Jan 05

We have a brand-new help system in Labor time tracker recently.  This is something we have been planning for a long time: a better help system for you to find your answer easier and faster way to understand web based timecard.

Some design decisions we made when building the new help system:

* We list out all questions on one page (versus having to click into each section to ‘read more’).  You can quickly scan the page, or do a page search for certain phrases.
* Each pair of question and answer lives on a page with other Q&As (versus each question getting its own page).  If you do not find your answer, you might be able to find it in a neighbor, related question.  Or you might scan the page and see a question that might interest you and learn something new about Harvest.
* There is also a search box for you to look up certain keywords or phrases.  Nothing fancy – just a quick search through all the questions and answers in our database.

You’ll also notice that there is a new contact form. It used to be that you can email Support directly, but sometimes our customers do not provide us with enough information, and there would be a couple of back-and-forth messages for us to gather enough data to diagnose the problem.  With the new contact form, the message will include some crucial data from your account, so when we receive the email we should have enough info to quickly diagnose the problem – which means faster response to your questions.

Oct 13

I hope this article will help you to know about the WorkForce Software, which is very useful like our web based timecard.

LIVONIA, Mich., — WorkForce Software, Inc., a leader in workforce management solutions, will highlight best practice trends in workforce management at the CUPA-HR National Conference and Expo, October 12 — 14, 2008, at Hyatt Regency St. Louis Riverfront in Missouri.

The WorkForce Software team will demonstrate its EmpCenter for Higher Education suite of applications at booth #303 in the CUPA-HR National Conference exhibit area, giving attendees the opportunity to speak with workforce management consultants and gather information on cost-saving workforce management trends in higher education.

1.    Enterprise deployment – single solution for exempt and non-exempt
employees
2.    Employee self-service empowers employees, saves time, and cuts costs
3.    Workforce management systems automate compliance regulations, and
complex HR issues and pay policies
4.    Convergence of HR, payroll, and operational functions into time and
attendance software

“The CUPA-HR National Conference and Expo is the largest and best attended conference for HR professionals in higher education,” said Kevin Choksi, president and CEO of WorkForce Software. “Working closely with our higher education customers, such as Ohio University and UC — Santa Cruz, we have developed a highly targeted solution that best meets the needs for the industry. With our unique use of multiple assignments and ability to automate and streamline complex pay policies and HR rules, we look forward to speaking with attendees on how our solution can benefit their college or university.”
While many workforce management systems focus on hourly workers, EmpCenter is designed to manage all employee and manager interactions related to workforce management, including salaried and exempt employees who need to track project information and manage leave time. EmpCenter encapsulates industry and organizational best practices to streamline and automate workforce interactions for student workers, faculty, graduate students, administrators, maintenance and service staff, public safety, and HR and payroll.
EmpCenter customers also benefit from the combined knowledge of WorkForce consultants, who not only implement the solution, but also provide a detailed analysis of payroll processes and best practices so employers are in compliance with state and federal regulations, including those focused on the Family Medical Leave Act (FMLA) and the Fair Labor Standards Act (FLSA). By automating time and attendance processes, companies will typically see a return on investment within a year of deploying the software. Ohio University saves $2.9 million each year using EmpCenter for Higher Education. During a recent return on investment (ROI) study conducted by Nucleus Research, Ohio University discovered a 430% ROI and three-month payback using EmpCenter. EmpCenter eliminates data re-keying errors, uses fewer resources than manual processes, and increases employee productivity.
Stop by WorkForce Software booth #303 to see how EmpCenter can make your job easier.

About WorkForce Software
WorkForce Software, Inc. is a leader in workforce management systems for mid-sized and large employers. Its EmpCenter system automates and streamlines interactions between the employer and its workforce, and manages country, state and organizational rules that determine how those employees are paid. Interactions include time entry, time-off requests, request for personal information, and schedule preferences. By automating these business processes, organizations can better manage payroll and processing costs, help ensure compliance with state and federal regulations, and increase the productivity and satisfaction of their employees. The EmpCenter suite is composed of numerous applications, including Time and Attendance, Activity Based Costing, Multiple Assignments, Accruals and Absence Manager, FMLA Manager, Advanced Scheduling and WorkForce Reporting. WorkForce Software’s diverse customer base includes large employers such as the University of California, the City of Raleigh, Vivendi Universal Games, and Compass Bank.